Warranty & Repair
- ADDRESS 228-50, Saneop-ro 155beon-gil, Gwonseon-gu, Suwon-si, Gyeonggi-do, SOUTH KOREA
- TEL +82-31-292-6649
- FAX +82-31-278-1957
NETTHERLANDS [ENGINE ELECTRIC]
- ADDRESS 3114 EK Maassluis, The Netherlands
- TEL +31-(0)6-8134-7746
- E-mail email@example.com
USA [Ruckmarine LLC]
- ADDRESS 12813 Caleb Drive Truckee,CA 96161 U.S.A
- TEL +1-510-816-0101
- E-mail firstname.lastname@example.org
JAPAN [Tomoike Industrial Co.,Ltd]
- ADDRESS 12F,Kintetsu Shin-Namba Bldg., 1-4-38, Minato-machi, Naniwa-ku Osaka 556-0017 Japan
- TEL +81-6-7668-7668
- SITE http://www.tomoike.co.jp
The product undergoes strict quality management and inspection process before production and introduction to market
When this product goes out under the normal use, we will repair it free of charge under warranty
Please state S/N of the product when you ask for repair service
Customer needs to pay repair charge after warranty runs out
For the product, warranty is 12 months from invoice date
Product shall be required or replaced any faulty parts during guarantee period free of charged under the correct usage and against manufacturing faults
The warranty does not cover the following circumstances even if such damages occur during guarantee period.
- Damages caused by misuse, negligence, mishandling, nature disasters such as fire, flooding, pollution, insects or animals.
- Set being repaired, modified by any unauthorized technicians
- Some parts which are deteriorated by using very often such as frame, body, electrode, color
Before dispatching the faulty goods, it is imperative to coordinate the delivery with Electrine.
Please note we are unable to deal with products of which we have not been notified and arranged prior to arrival.